Cancellation &
Refund Policy
Refunds
Once an order is placed, we do not allow cancellations or refunds. In the event that we require to cancel an order for any reason, we will notify you via email, with the reason for cancellation, and the payment that you have made will be automatically refunded via the payment gateway, as per their terms.
cancellation Policy
Thanks for shopping at ArtByJay.
If you are not entirely satisfied with your purchase, we're here to help.
We will contact on the phone number/ e-mail id provided to us upon you placing an order to confirm the details of the order, the price paid/ to be paid and estimated delivery time. You shall not be entitled to cancel the order once you have received the above confirmation from us. If an item you ordered is unavailable post confirmation of the order, we will inform you of such unavailability. In which case:
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If You have made the payment: you will be entitled to cancel the order and refund of the full amount paid for the services.
We reserve our sole right to cancel your order if:
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We cannot reach you to confirm the order.
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The delivery address provided by you is not within the places of service.
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Failure to deliver your order due to the lack of necessary information.
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Unavailability of the items ordered.
Limitation of Liability
Great care has been taken to ensure that the information available on this Website is correct and error free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you, howsoever arising.
We shall not be held liable for any failure or delay in performing Services or delivering products where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.
We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
Complaints
We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to contact@artybyJay.com.
